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QSound Labs, Inc. #400, 3115 - 12 St NE Calgary, Alberta Canada T2E 7J2 Tel: +1 403.291.2492 Fax: +1 403.250.1521 Email: info@qsound.com European Sales Asian Sales Support

• Overview
• FOR MOBILE PHONES & MEDIA PLAYERS
• microQ
• microQ / JSR 234
• mQFX
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• FOR HOME THEATER,
  PCs & CARS
• QHD
• QSurround 5.1
• QSurround HD
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• QSOUND ANALOG STEREO PROCESSORS
• QS7777 / 79 / 85
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• About QSound Audio
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• 3D Sound Store

QTools/AX FAQs

 

3D Sound Store Product Support

 

 

Q1. I am trying to install QTools/AX (CD Version) and I am receiving an "Invalid Install... Severe" error message.

A1. Your version may be outdated, Please send an email to support@qsound.com, which includes your full name and QSound order confirmation number and we will send you the most current software version of QTools/AX.

 

 

Q2. I am having trouble processing audio with QSYS™ or Q123™.

A2. QSYS and Q123 require a MONO input, and produce a STEREO output. Make sure that your input is a mono file.

 

 

Q3. I have a question that is not mentioned here.

A3. Please send an email to support@qsound.com detailing your question. Remember to include your full name, date of purchase (if possible) and QSound order confirmation number.